Tenant Details Required to Proceed With Your Job

Tenant Details Required to Proceed With Your Job

Good afternoon,

Thank you for providing the details of your job. Before we can proceed, we’ve noticed that this is a landlord/letting property, and we will need the access details for the person responsible at the property.

Please provide the following:

  1. Name of the tenant/letting agent/person providing access

  2. Contact number

  3. Email address

  4. Their role at the property (e.g., tenant, landlord, agent)

Once we receive this information, we will be able to arrange the engineer visit without delay.

Please let me know if you need any help.

Kind regards,

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