Popular Articles
Booking your Boiler Service (/Landlord Gas Safety Certificate (CP12))
Booking in your Boiler Service (/Landlord Gas Safety Certificate) is easy: - log your request online via this link: https://www.plusheat.co.uk/book-a-service/ and select the "Other" image, typing the details of your request - log your request by ...
Follow-Up on Callout Fee and Job Request
Good day , I hope you are well. We’ve tried to reach you regarding your callout fee for the job you recently raised. This is just a follow-up to let you know that the payment is required before an engineer can be deployed to your property. Please ...
Tenant Details Required to Proceed With Your Job
Good afternoon, Thank you for providing the details of your job. Before we can proceed, we’ve noticed that this is a landlord/letting property, and we will need the access details for the person responsible at the property. Please provide the ...
Updating Your PlusHeat Policy After Moving Home
Good afternoon, Thank you for letting us know about your house move. We’re more than happy to update your PlusHeat policy for your new property. To proceed, please send us the following details: Your new address Your current policy details The new ...
RE: PlusHeat Payment Overdue on Your Account
Good morning, I hope this email finds you well. It has come to our attention that there has been no payment made for the month of November. I have already sent an email containing a link for updating your Direct Debit information. Should you ...