General
Updating Your PlusHeat Policy After Moving Home
Good afternoon, Thank you for letting us know about your house move. We’re more than happy to update your PlusHeat policy for your new property. To proceed, please send us the following details: Your new address Your current policy details The new ...
Tenant Details Required to Proceed With Your Job
Good afternoon, Thank you for providing the details of your job. Before we can proceed, we’ve noticed that this is a landlord/letting property, and we will need the access details for the person responsible at the property. Please provide the ...
Follow-Up on Callout Fee and Job Request
Good day , I hope you are well. We’ve tried to reach you regarding your callout fee for the job you recently raised. This is just a follow-up to let you know that the payment is required before an engineer can be deployed to your property. Please ...