RE: Direct Debit Account Inactive
Good morning/afternoon,
I hope this email finds you well.
This email is regarding a notice we've received of the direct debit account you have set up with us (insert the last 2 digits of the account number).
We would like to assist in updating these details as soon as possible, to avoid any issues with the payment month on month.
In the meantime, we have sent a payment request link that will is valid for 3 hours at a time, you are more than welcome to update your details using this method.
We await your response.
Warm regards,